Integrate orders from one or many sales channels
Track & Notify
Take ownership of your delivery experience with better tracking notifications
Start reporting on metrics to improve the way you ship
Shippit Brings You Discounted Rates
One account gives you access to multiple couriers with discounted shipping rates so you can get the best of every service.
Pack and Ship Really Fast
For every single order, we’ll automatically allocate the best packaging type – even if you use custom parcel sizes. Our one-click printing, picklists and pack slips help your teams fulfil orders fast.
Notify Your Customers
Smart tracking notifications keep customers informed. Our smart email and SMS notifications give your customers just the right amount of information when it actually matters.
Make Smarter Delivery Decisions
Get instant visibility on how Ninja Van is reporting and see how much you’re spending in real-time.
Shipping with Ninja Van FAQs
How do I ship with Ninja Van using Shippit?
Please create an account on Shippit, login and activate Ninja Van delivery service on the carrier settings page. Once your orders are synced (either with bulk upload or store integration such as Shopify), select the details of your parcel to be shipped. Then pick and pack your parcel, print a label on the Shippit platform and attach it to your parcel. Shippit will book your pickup service with Ninja Van. Sit back and relax while you wait for the parcel to be picked up by Ninja Van. Post pick-up, Ninjvan will deliver your parcel to your recipient. You can manage all of these steps one single platform using Shippit and you can track your parcel here: https://www.shippit.com.sg/track-your-package/
What are the shipping services that Ninja Van offer with Shippit to ship within Singapore?
Ninja Van Standard Shipping Services and Ninja Van Express Shipping Services domestically in Singapore.
What delivery time does Ninja Van Express offer?
Ninja Van Express offer Next Day Domestic Delivery Services.
What delivery time does Ninja Van Standard offer?
Ninja Van Standard offers Domestic Delivery Service in 1-3 business days.
What are the shipping rates for Ninja Van Express and Ninja Van Standard?
Prices may vary depending on the destination and the shipment. Please log into your Shippit account to see the most accurate rates for Ninja Van Delivery Services.
Does Ninja Van offer Pick Up?
Yes, Ninja Van offers pickup service from your warehouse or store on Monday-Friday between 10am - 8pm. Sellers with high volumes (more than 50 orders/ day) which require daily pickup can potentially arrange a specific time slot pickup time. Please contact us for more information.
What is the cut-off time for Same Day Pickup?
The cut-off time for pickup on the same day of booking a Ninja Van collection is 14:00. Please ensure you leave enough time to process your orders, pack and book before 14:00.
What is the max weight and max dimension for Ninja Van parcels?
Max weight is 30kgs and max dimension is 300 cm( L+B+H=300cm).
How do I track a Ninja Van shipment?
Your recipient will receive an email with tracking notifications, but they can also track their Ninja Van shipment using Shippit’s tracking services. Merchants can use the Shippit platform to track an order by searching via customer name, order ID, and consignment number. Alternatively anyone can track the shipments using the tracking number provided with the shipment on the Ninja Van website.
What is the recipient delivery window for Ninja Van shipment?
Delivery window is usually between Monday to Friday, 9:00AM - 10:00PM.
Does Ninja Van deliver on weekends?
Weekend delivery is possible by special arrangement with Shippit for larger Enterprise merchants. Please contact us if your orders are more than 3,000 a month and we will liaise with Ninja Van for setting up a weekend service.
How many re-delivery attempts are made with Ninja Van Delivery?
3 re-delivery attempts are made with Ninja Van for both Standard and Express Next Day Delivery Service.