Seamless Integration

Integrate orders from one or many sales channels

Track & Notify

Take ownership of your delivery experience with better tracking notifications

Data-Driven Deliveries

Start reporting on metrics to improve the way you ship
Shippit Carriers

Shippit Brings You Discounted Rates

One account gives you access to multiple couriers with discounted shipping rates so you can get the best of every service.

Shippit Courier Filtering

Pack and Ship Really Fast

Offer cash on delivery at checkout and effortlessly book pickups whether you use Shippit’s discounted rates or bring your own negotiated Ninja Van courier rates.

Shippit branded tracking pages

Notify Your Customers

Smart tracking notifications keep customers informed. Our smart email and SMS notifications give your customers just the right amount of information when it actually matters.
 

 

Shippit Reporting

Make Smarter Delivery Decisions

Get instant visibility on how Ninja Van is reporting and see how much you’re spending in real-time.

Shipping with Ninjavan FAQs

How do I ship with Ninjavan using Shippit?

Please create an account on Shippit, login and activate NinjaVan delivery service on the carrier settings page. Once your orders are synced (either with bulk upload or store integration such as Shopify), select the details of your parcel to be shipped. Then pick and pack your parcel, print a label on the Shippit platform and attach it to your parcel. Shippit will book your pickup service with Ninjavan. Sit back and relax while you wait for the parcel to be picked up by Ninjavan. Post pick-up, Ninjvan will deliver your parcel to your recipient. You can manage all of these steps one single platform using Shippit and you can track your parcel here: https://www.shippit.com.sg/track-your-package/

What are the shipping services that Ninjavan offer with Shippit to ship within Singapore?

Ninjavan Standard Shipping Services and Ninjavan Express Shipping Services domestically in Singapore.

What delivery time does Ninjavan Express offer?

Ninjavan Express offer Next Day Domestic Delivery Services.

What delivery time does Ninjavan Standard offer?

Ninjavan Standard offers Domestic Delivery Service in 1-3 business days.

What are the shipping rates for Ninjavan Express and Ninjavan Standard?

Prices may vary depending on the destination and the shipment. Please log into your Shippit account to see the most accurate rates for Ninjavan Delivery Services.

Does Ninjavan offer Pick Up?

Yes, Ninjavan offers pickup service from your warehouse or store on Monday-Friday between 10am - 8pm. Sellers with high volumes (more than 50 orders/ day) which require daily pickup can potentially arrange a specific time slot pickup time. Please contact us for more information.

What is the cut-off time for Same Day Pickup?

The cut-off time for pickup on the same day of booking a NinjaVan collection is 14:00. Please ensure you leave enough time to process your orders, pack and book before 14:00.

What is the max weight and max dimension for Ninjavan parcels?

Max weight is 30kgs and max dimension is 300 cm( L+B+H=300cm).

How do I track a Ninjavan shipment?

Your recipient will receive an email with tracking notifications, but they can also track their Ninjavan shipment using Shippit’s tracking services. Merchants can use the Shippit platform to track an order by searching via customer name, order ID, and consignment number. Alternatively anyone can track the shipments using the tracking number provided with the shipment on the Ninjavan website.

What is the recipient delivery window for Ninjavan shipment?

Delivery window is usually between Monday to Friday, 9:00AM - 10:00PM.

Does Ninjavan deliver on weekends?

Weekend delivery is possible by special arrangement with Shippit for larger Enterprise merchants. Please contact us if your orders are more than 3,000 a month and we will liaise with Ninja Van for setting up a weekend service.

How many re-delivery attempts are made with Ninjavan Delivery?

3 re-delivery attempts are made with Ninjavan for both Standard and Express Next Day Delivery Service.

Seamlessly integrate with multiple courier services